Financial dispute resolution that’s fair and impartial
Financial dispute resolution that’s fair and impartial
Our Services
The Vivesecure Service is an easy-to-use service that settles complaints between consumers and businesses that provide financial services. We resolve disputes fairly and impartially, and have the power to put things right.
Are you a small business?
If you’re a small business (SME) and want to make a complaint to us, go to our dedicated small business website for more information about how we can help.
Need help with a claims management dispute?
We can also help with complaints about claims management companies (CMCs). If you have a complaint, or you’re a CMC dealing with a complaint, go to the Claims Management Ombudsman website for more information.
Decisions and case studies
We share our practical experience in resolving financial disputes in a range of situations. Read our Ombudsman decisions and case studies to find examples of cases we resolved.
Helping prevent complaints
Our data and insight take a closer look into the cases we handle. They highlight complaint themes and trends and the impact we’ve had.
We also share some key points for consumers and businesses on what to look out for and how we can help. This helps raise awareness, preventing complaints and unfairness.
Testimonies
Steven Jack
I Lost basically all my savings. Viver Secure took my case and was able to recover a significant amount of what I lost Viver Secure was very professional and helpful during the whole experience, and I got the feeling that they genuinely cares about her clients. I strongly recommend Viver Secure if you have been scammed in binary options.
Kate Andrew
Viver Secure excellent service, to recover all of my funds back. I had made a large investment with a binary option company and over a period of time had tripled this investment. It turned out to all be fictitious and then had the horrible realization that I had probably lost everything. I knew I had limited time to maybe recover a little of my original investment. Viver Secure was especially helpful.
David Irwin
Viver Secure was extremely supportive throughout the ordeal of trying to recover some of my scammed funds. Ultimately Viver Secure succeeded in recovering over half of the money that I had lost. There professionalism and there considerable experience enabled them to achieve a successful outcome for me. I recommend Viver Secure
Why People Choose Us?
